Jayco to Extend Customer Service Hours Coast to Coast

MIDDLEBURY, IN – October 25, 2018 - Jayco, Inc. continues to look for ways to better serve their dealer partners and provide superior customer service leading to increased sales coast to coast. Starting October 29, the customer service department will be available from 8 am until 5 pm in all time zones, coast to coast, Monday through Friday. This change, provides dealers in every location across the US and Canada access to the Jayco call center during their regular business hours for parts, service and support.

“Jayco has built a reputation over the past 50 years of providing exceptional industry leading customer service. This change is another example of us listening to our dealers and rolling out the extended hours to ensure our customers have the best possible experience” said Matt Thompson, Jayco COO. 

“We truly value our dealer partners and hope that these new hours provide them with better peace of mind” says Steve Claude, vice president of customer service. “We will continue to innovate through technology and personnel to provide excellent customer service.”

Jayco’s tenured customer service team is highly trained and offers exceptional product knowledge. They are dedicated to answering complex technical questions, tackling issues and resolving all dealers’ needs.

About Jayco, Inc.


Jayco, Inc., manufactures and markets towable and motorized RVs through its Jayco®, Starcraft®, Entegra Coach®, and Highland Ridge RV® divisions. For more information about Jayco or its products, visit www.jayco.com or write Jayco, Inc., PO Box 460, Middlebury, Indiana 46540.

Posted on October 26, 2018